Net1 Indonesia, a LTE450 national carrier, is quick responding towards the earthquake in Lombok Island, West Nusa Tenggara (NTB) by providing free Wi-Fi access for refugees in evacuation areas. To implement the social action, Net1 Indonesia collaborates with Communications and Informatics Office (Kominfo) of Province West Nusa Tenggara. Net1 has donated 100 Wi-Fi devices to the office to be distributed and installed in several evacuation areas.

With the support of telecommunication access and internet from Net1, shelters around the disaster area transform into an information hub to update real-time data related to the disaster, including the possibility to find people to have been separated from their family. The Wi-Fi devices installation in the shelters can be extended based on the situation and the conditions in the natural disaster area.